Reference

How kalishi Handles Your Personal Information

This privacy policy tells you exactly what we collect when you open an account, how we use it, and who can see it.

Account data protectionPayPal, Venmo, Play+ payment privacyState-eligible access onlyClear data retention rulesDirect contact for data requests
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kalishi How kalishi Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about how your data is stored, want to update account information, or need to submit a formal data request, our support team handles these through two channels. We aim to respond to privacy-related requests within the timeframe required by applicable state law.

Live Chat Open the chat icon from your account dashboard. A support agent will confirm your identity before discussing any account or data details.
Email Support Send your request to the privacy contact address listed in your account settings. Include your registered email so we can locate your record.
Account Settings Some data corrections — like updating your address or phone number — can be completed directly inside your account profile without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Our data practices are built around four commitments: what we store, how long we keep it, who can access it, and how you can act on your rights. Each one is outlined here so you know exactly where you stand.

Encryption in Transit and at Rest

All data moving between your device and our servers is encrypted. Payment details tied to PayPal, Venmo, and Play+ are tokenized and never stored in plain text on our systems.

Cookie Use and Opt-Out

We use functional cookies to keep your session active and analytics cookies to understand lobby navigation. You can adjust cookie preferences through the banner shown on your first visit.

Retention and Deletion

Account records are retained for the period required by applicable state regulations. When that window closes and your account is closed, we delete or anonymize personal data that no longer needs to be kept.

Your Right to Access and Correct

You can request a full export of the personal data we hold on your account. Corrections to inaccurate information can be submitted through live chat or via the email contact in your account settings.

Common Questions About Your Privacy at kalishi

These are the questions our account holders ask most often about data, cookies, payment privacy, and their rights. If yours isn't here, our support team can answer it directly.

We share data only with payment processors like PayPal and identity-verification services. We never sell your information to advertisers or unrelated third parties.

We record a transaction reference and your account identifier — enough to process the deposit. We do not store your Venmo PIN or Play+ card number in full.

Yes. Submit a data access request through live chat or the privacy email in your account settings. We will respond within the timeframe set by applicable state law.

We keep records for the period required by state regulations in eligible states. Once that period ends and your account is closed, data is deleted or anonymized.

Minor updates like your phone number or address can be made in your account profile. For name or identity corrections, contact support through live chat with your verification documents.

This policy applies where kalishi operates under applicable state law. Access and data rights may vary by state, and we apply the rules relevant to your eligible state.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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